Privacy policy

Privacy Policy

Last Updated: August 21, 2026

At Thread Theory, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop from our website.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order details
  • Payment information
  • Information you provide when contacting us

How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Contact you about your order
  • Provide customer support
  • Process payments
  • Improve our website and services
  • Send important updates about your orders
  • Send promotional messages if you have agreed to receive them

Payment Information

Payments may be processed through third-party payment providers. Thread Theory does not store your complete debit or credit card details on our website unless specifically required by our payment system.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how visitors use our website.

You can disable cookies through your browser settings, but some website features may not work properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as payment providers, courier companies, hosting providers, and website service providers, only when needed to provide our services.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Your Privacy Rights

You may contact us to ask about the personal information we hold about you or request correction of inaccurate information, where applicable.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: threadtheorybyibs@gmail.com